Whatsapp control on Results Page
under review
A
Alex Ballarin
Adding the email, phone or URL to contact phone is good, but in other apps or webs adding a whatsapp (chat) control removes friction to start talking to users.
That would be a huge value in the results page, so that people increases their conversion to start communicating with us.
Is is quite easy to implement. What do you think?
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D
DI (FH) Michael Kneidinger
It also solves a major problem: users often enter temporary email addresses or fake phone numbers. Sending the results report directly via WhatsApp ensures we receive a valid number and gives us the opportunity to follow up with the customer through a trusted, real-time channel.
S
Steven Oddy
under review
S
Steven Oddy
Alex Ballarin thanks for the input, it sounds like a great idea. We will look into it